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The Latest From Our Blog

3 Happy Birthday Email Marketing Fails From Brands
Since It’s Your Birthday, Will You Buy Our Crap?  Monday was my birthday, and my email inbox was full of many happy birthday wishes from friends, family, and… brands!  There is nothing like getting a birthday wish from a company that I have at some point and time given my birthday...
Just Say No To Article Directories For Link Building and SEO
Just Because There Is A Shortcut, Should You Take It? Over the past few weeks, I have had many conversations with business owners. A lot have been small business, the mom and pop shop type. Let me just say that I feel as if they are deploying tactics from 10 years ago, and expecting quick and...
Create World Class Customer Experience
When it comes to brands, who do you think of that always delivers on great customer service? For me, a few big ones come to mind; Disney, Amazon, Zappos, Nordstrom and Apple to name a few. These particular brands take “customer service” to the next level... they create an amazing customer...