What is They Ask, You Answer?
They Ask, You Answer is a business framework with one obsession at its core: “What is my customer asking?” By focusing on 10 straightforward concepts, thousands of businesses are seeing the sales results they want from their inbound sales and marketing.
Common Sense Sales & Marketing for Any Business
Today, They Ask, You Answer is used by thousands of businesses around the world, including B2B and B2C companies in retail, manufacturing, home improvement, software, healthcare, real estate, and dozens of other industries.
Simplicity at the Core. Not Necessarily Easy
At the core of They Ask, You Answer is a simple idea: educated prospects become happier, better customers.
If your prospects are asking questions, you must answer them — openly and honestly — on your website. That’s where the name for our framework comes from: They Ask, You Answer.
Building Trust With Educational Content
When we shift our focus to educating customers, candidly addressing everything about our products and services — even things that are uncomfortable, like price and drawbacks — we...
- Build trust with our audience
- Weed out bad-fit prospects
- Make the buying process smoother.
A Better Framework to Grow Your Business
They Ask, You Answer teaches you to create the right written and video content, organize and index that content so it’s easily consumable, and utilize that content in the sales process to improve close rates.
If you implement this framework at your business, you’ll see dramatic increases in organic traffic, more (and better) leads, and sustained revenue growth.
Align Your Company for Sustainable Growth
They Ask, You Answer aligns your marketing and sales teams around shared growth goals and will position your business as the trusted resource in your industry.
They Ask, You Answer is the sustainable growth plan for your business.
Is They Ask, You Answer right for your business?
In this 20-minute video, Marcus Sheridan will help you determine if They Ask, You Answer is a good fit for you and your company.
When you implement They Ask, You Answer at your company:
Schedule Your Discovery CallYou control your sales and marketing destiny
And no longer depend on an outside agency.
Your sales and marketing teams reach their potential
And work as one unit.
Your marketing finally generates more sales
As you attract more qualified traffic and leads.
Why They Ask, You Answer works
Simplicity
10 straightforward concepts that apply to every industry and can be mastered by your organization
Trust
By openly answering your customers’ questions, you’ll be seen as the voice of trust and authority in your industry.
Alignment
Your marketing and sales efforts will be unified, with common goals and objectives.
Education
Using the right content in the sales process gives you better fit, ready-to-buy customers.
The 10 core concepts of They Ask, You Answer
Schedule Your Discovery CallThe Big 5
Five content topics areas that are sure to drive the most organic traffic, qualified leads, and quick sales.
Assignment Selling
Learn to utilize content effectively in the sales process, from prospecting to closing, yielding better-educated prospects.
In-House Content Management
A well-trained in-house content team is faster, less expensive, and better aligned with your organization’s needs
Revenue Team
By combining marketing and sales teams into a single team, you’ll unite around what really matters: bringing in revenue.
Learning Center
Your content has to be well-organized and easy to find on your website so that visitors can quickly access what they’re looking for.
The Selling 7
The seven types of videos that help your customer build a relationship with your brand before they reach out to your sales team.
Virtual Sales
From 1-1 video prospecting to sales call best practices, your team will flourish in a video-first business world.
Self-Service Tools
Make buying from you easy with chat, scheduling tools, and more touchless customer experiences.
Sales and Marketing Alignment
Unite your business around shared goals and core strategy so you can finally replace frustration with teamwork.
Martech and CRM Adoption
Don’t just pay for the CRM platform, equip your whole team to use it correctly, end to end.
Real World Results from implementing They ask, You Answer
Home Insulation Company Increased Leads by 2,942% & Doubled Business with New Approach
"Our organic site traffic used to be around 7,000 sessions per year. After working with IMPACT, it jumped to over 50,000 in the first year and over 300,000 in the second year."
Ryan Litwiller Marketing Director, Retrofoam
Foundation Repair Business Grows Sales by 40% in One Year With They Ask, You Answer
"If another business owner asked me, I would definitely recommend [They Ask, You Answer] and give high praise for it. Our success is in our own hands now. It’s a wonderful feeling."
Brad Dalinghaus Co-Founder, Dalinghaus
The Journey That Lies Ahead
To establish your business as a trusted authority, a team that is coachable, and receptive to learning, growth, and hard work is essential. This transformative journey spans 12-24 months and demands your unflinching dedication and patience. If you seek instant gratification, this program isn't for you.
Schedule a Discovery Call
Let's have a conversation to explore your business objectives, evaluate your current initiatives, and analyze your team structure to determine if coaching can help you achieve success.
Begin Your Journey
With Doc as your guide, we will embark on a journey to equip your sales and marketing teams with the confidence, mastery, and independence they need. Welcome aboard and let's dive into executing your They Ask, You Answer plan!
Get Your Desired Results
By obsessing over your customers' questions, you're radically increasing website traffic and attracting high-quality leads that your sales team adores. Your buyers are well-informed, your sales process is refined, and your profits are on the rise.
In 2008, Marcus Sheridan’s Pool Business Was Failing
The Great Recession was spreading, and buyers were getting nervous. With mounting cancellations, his pool business, seemed like it wasn’t going to make it. But Marcus had heard about inbound marketing, and he decided to take matters into his own hands. He set out to answer customer questions — openly and honestly — on his company website.
Question First
Each night after work, he wrote detailed and transparent answers to every common customer question, problem, and concern he had ever heard. Soon, this content started driving traffic. Then, his sales reps started using it with prospects. Potential customers far and wide found their way to River Pools’ website, attracted by Marcus’ clarity and candor. They Ask, You Answer was born.
A Movement Was Born
Now, years later, Marcus preaches the They Ask, You Answer philosophy to companies all over the world, and he has written the bestselling They Ask, You Answer, which has been named the best digital marketing book of all time by Book Authority.
Today, thousands of businesses owe their success to Marcus’ framework that starts with a simple principle: If you obsess over your customers’ questions, problems, and concerns, and if you seek to educate and build trust, customers will buy from you. After all, trust is the common currency of all business.
Certified Coaches
Marcus and the team at Impact have a goal of educating, coaching, and training 10,000 businesses around the world on how to best learn and implement They Ask, You Answer.
In 2022, the Certified Coaching Partner Program was born in order to partner with more agencies and coaches to deliver on the mission of Impact.
Each coach, including Doc, went through 6-Months of training learning how to structure effective coaching of the They Ask, You Answer framework.
Experience You Can Trust
Darin Berntson (aka Doc) has been in the digital marketing world for over 22 years, a Certified HubSpot Partner & Trainer for 11 years, and a certified They Ask, You Answer Coach.
Limited Coaching Slots Remain
Here at Bernco Media, it is our 100% commitment to give you and your business the attention it deserves, so there are only 5 available Small Business Coaching spots available for 2023.
If this is something you are interested in, schedule your discovery call today, and let's see if sales and marketing coaching makes sense. There is no pressure selling on this call, and worst case you leave with some great ideas you can do on your own.